Hello,
Isn't it funny how such a little miscommunication can cause so much confusion? I recently had the same experience with my mother whose eyesight needed a check. I searched for the best eye hospital in Mumbai and zeroed down on Advanced Eye Hospital. Luckily for me, the optometrist smartly realised that my mother had trouble understanding what was expected of her and brought out a chart in her regional language. (That might be a problem unique to India as we have so many languages here!) Anyway, my point is that you can ask for a chart with dots and see if that is easier than the alphabets.
great news thanks fo rthe follow up JCH MD
Thank you so much for taking the time to reply! We took your advice and have now been educated on the problem. My mom actually DOES refract to good vision. She was miscommunicating. Seems like she has sporadic blurry vision due to an irritated, dry cornea; plus she still has a cataract in the other eye which is throwing her off. I'll be attending future doc visits so she can understand better.
JCH MD