can i please have ur opinion???

[zsezse13]

hi everyone! i was wondering if i could have everybody's honest opinion on my situation... i'm very frusterated and don't know if i should say something or not to my RE's office... 1st off, this month i'm trying to do a natural FET. the nurse told me to call when i get my af. so i called last friday and spoke with a nurse who told me due to af coming the day it did it's cutting close to their holiday closing schedule. which in turn means i might have to put this cycle on hold. she told me she would call me monday and let me know what the plan was. she also told me that i need to go get my blood drawn for a pt on monday. my RE's office hours are 7-4 mon-thur 8-1 fri & sat. on monday at 1:45 i called and left a message on the nurses line because nobody had called me yet. around 3:45 nobody had returned my phone call and they were about to close in 15 min. i called back and instead of leaving another message on the nurses line, i spoke to the receptionist. i explained to her that i was speaking to a nurse on monday and she was supposed to call me back. i also told her that i already left a message on the nurse line but nobody has called me back. she asked me if i remembered who i spoke with on monday and i told her. she told me to hold on a moment, and then turned around and put me through to the nurses message line again. she didn't even come back to the phone and ask me if i wanted to leave another message. i felt that was so rude! am i wrong? am i being overly sensetive? then today i didn't receive a phone call all day, and i didn't expect one cuz i knew the blood work would come back negative. however, i did receive a phone call @ 5pm from a specialty pharmacy cuz the nurse ordered me $650 worth of medicine. when the pharmacy called i had no idea what they were talking about. i have no idea what medicine was being ordered and for what. i never received a phone call telling me anything. i didn't get the medicine tonight cuz i want to call the office and find out what's going on... is this inappropriate or am i overreacting? can somebody please give me some insight???

[zsezse13]

thank u so much for ur opinions. i have to call the office today and i think i will do as lovingld did and ask for who is in charge of that office. i usually don't nit pick at much of anything however, the fact that they didn't consult me on anything before ordering meds is so unprofessional to me. i'm sure they have to realize not everybody walks into this with knowledge of everything that's to come..i try to google and ask everything i can so i do have some knowledge, but i would like to count on the professionals to help me with questions as well. i really appreciate that u took the time to answer my dilema! thanks again ladies ur all the best!!!!

[lovingld]

I think you are fully within your rights to complain! they aren't treating you with the respect you deserve, nor are they acting professional. These are stressful times for us here and it doesn't help the situation if your nurses and clinic is treating you like dirt. You should ask to speak to whoever is over thee clinic and explain the situation and ask that they do something to rectify the situation without specifically referring to you. Requesting a new nurse won't always fix it if the new nurse is a friend of the first nurse. My clinic did that to me and I went to the head and she ended up firing 3 nurses because turns out,i was one of about 10 women to complain about the same thing. So you never know who else may be getting treated the same way. I hope you can get it all taken care of. I'm sorry you have to deal with things like that.

[Allip77]

I don't think you're overreacting at all.  Your clinic sounds exactly like my clinic and mine drives me crazy!  The whole experience made me realize that I have to be so on top of EVERYTHING or else things will slip through the cracks.  After one cycle with my clinic, I asked for a new nurse and it helped a little.  You could ask for a new nurse if you think she's the main problem.  (By the way, does your clinic start with a "C?"  It really sounds like my clinic..

[beachbunn1986]

i dont think your over reacting at all i think it was a little rude  yur paying them for the  treatment so they should put a little more effort in explaining things to you. i would most certainly give them a call and ask if they could start verifiying info.

[globetrot]

It is frustrating.  I was assigned one nurse and that helped- maybe you can try to find one nurse to work with.  I also explained to her that I have never done anything with a RE- so I apologized but she was going to have to explain things to me and give me a little more info as we proceeded.  There are so many women that do this over and over, that know the process, that know the meds, the lingo, I think the nurses  forget there are women that have never done this before!!  It is annoying to not get a response- maybe you can ask the nurses how they prefer to be communicated with- maybe you can get an email of one of the nurses.  Hang in there.