hi there. so here is a little history before my question. on a wednesday i went to the ER with a kidney stone episode. i was given pain meds and was sent home later in the evening when we thought the stone had passed. i visited my family doc the next day and was given a recommendation for a urologist. i made an appointment with him the next day. he told me that i probably needed to have a stent procedure and he scheduled it the for next wednesday. i was back in the ER the next day with the stone that had not passed. the doc showed up in the ER and said that he would admit me and put the stent in in the morning. he did and i was sent home. i was back in the ER on sunday with severe pain. they kept me until tuesday and sent me home. i was not told that the stent would cause bleeding nor was i told that i would be in pain. i was told that when the stent was put in there was no evidence of a stone. so why the stent? well. he saw some swelling. soooooooo, on monday, i went back to the urologist to see why i was still in so much pain. the doc said that he would remove the stent and we would get a follow up CT Scan and if there was no stone, i wouldn't have to come back. i began to get emotional and told him how scared, upset and in pain i was in. then he said to me "COULD YOU DIAL IT BACK A LITTLE." I said, "what did you just say to me. he said, "COULD YOU DIAL BACK THE DRAMA A LITTLE". t this point the stent had not been removed. I said, "who do you think you are talking to". He said, "I AM SORRY IF I OFFENDED YOU, I JUST WANTED YOU TO CALM DOWN". Well, why didn't you use those words or something like "I see you are scared and upset, i will do my best to take care of you and we will figure out what is going on". he said, "do you still want me to remove the stent?. well, i needed it removed and i let him do the procedure. On the way out, i stopped i his office and asked him what possessed him to talk to a scared patient like that. He again said that he just wanted me to be calm. so, the question. how to do i deal with this doctor. who do i complain to. i am still in pain. not kidney stone pain but pain from the procedure and the stent. any help would be appreciated