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Password question

Does anyone  knows  how  to  change password on this  forum .
I  can't  figure this out ?
Thank you
Vanda
16 Responses
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Avatar universal
Do you have the "My MedHelp" link at the top of the page (heart icon)?
Helpful - 0
710547 tn?1295446030
OK - I win the "scatter-brained" prize!  I don't even know what password anyone is talking about!!!!
Helpful - 0
Avatar universal
yep i am but theres nothing there
Helpful - 0
Avatar universal
Are you logged in and folowing the "My MedHelp" link?  
Helpful - 0
Avatar universal
Based on number of request/issues related to AccountSetting I suggest MedHelp should re-design/chage layout of this option....just an idea...I already have three emails to tech support and still can not find/locate Account Setting The problem is Tech Support assume I should see what they see and think I am not able to locate the position...
Helpful - 0
Avatar universal
yeah i dont have account settings either
Helpful - 0
Avatar universal
same for me I also could not find the ACCOUNT SETTINGS to change password
Helpful - 0
Avatar universal
i'm logged in but none of the above ideas work
Helpful - 0
147426 tn?1317265632
Are you  logged out and trying to get back in?

On the Log In page there is the option to click "Forgot your nickname or Password"  If you click this you should be able to get an automated email of your password.  You have to remember what email address you gave them.  If you can't remember this you may have to sign up again.

You can tell if you are Logged In or Logged Out by  looking at the uppermost right corner.

Don't worry, we'll help you through this!

Quix
Helpful - 0
Avatar universal
i have tried all of these suggestions on this link and none work for me, when i select med help i have no acc settings or any icon that may refer to it all a get is my profile page with no option to change .....any help is appreciated as the password i have will never be remembered
thanks
Helpful - 0
Avatar universal
Thank you very  much  for your  help .
It was  absolutely  indispansable  , sometimes  I  can concentrate  so solve  simple task .
So  thanks  so  much .
Its  nice  to  know  , there  is  friendly  bunch  ready  to help in any  situation .
Sincerely
Vanda
Helpful - 0
Avatar universal
I have one thought (and that may very well be the truth :)   )

When I go to "My MedHelp", the "Account Settings" is the last button on the right (near the top of the page).  It has a gear icon beside it.  (Do not go into "edit profile" . . . I made that mistake several times before  realized what I was doing.)

Hope this helps,

Sherry

Helpful - 0
Avatar universal
Tried your password suggestion, but still cannot find any link to it. When I go to MedHelp, all I get is a profile page asking for my age, etc. No SETTINGS tab or ACCOUNT tab. Seems strange as vanhawk48 was successful.
Helpful - 0
Avatar universal
Thank you very much for your help ,
I have been  able  to change my password .
Vanda
Helpful - 0
147426 tn?1317265632
Go to "MedHelp.
Over on the upper right click on "Account Settings"
Click on the tab for "Password"

There is a place to click on if you have forgotten your account name or password.

Quix
Helpful - 0
293157 tn?1285873439
ask the medhelp link..?  they might be able to tell you...
Helpful - 0
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