We asked them to fill out my husbands FMLA papers almost 2 months ago and they were supposed to send it to us in the mail. We had to be a fee for them to fill out ONE piece of paper. And we didn't get it back until last week! So now hubby has to call and get a case # for the FMLA paper before he can even turn it in. I'm due in 9 weeks. Such a waste:(
It's happened before. See if he can get anymore papers and have them fill them out correctly.