Hello and welcome to the forum. It is hard for us to come between you and your mother in terms of what your guardian feels is appropriate care for you. We don't want to interfere. But to be perfectly honest, a dermatologist would be best. They may have a way of removing it that will minimize the potential to cause scaring or a large pore afterwards. And they may give you some skin care pointers that will last. However, if your mom is set on trying to take care of this herself, I think you could use a warm compress over it to loosen it up and then allow her to try. But stopping if it is hurting or becoming non helpful (doesn't come right out). The black is supposedly dark sebum that has turned the color due to air exposure. They do also make small-size schamberg-type comedone extractor that could be purchased online or at the drug store. Again, a dermatologist would be best but your mom can likely handle it as well. Let us know how it goes. There could be a pit after which is pretty normal. It should get better with time.