Katie...
I had my anal tag removed 5 weeks ago and knock on wood, I can't be more pleased. The complete recovery takes 3 to 6 months, because the location of surgery. The first couple weeks after the surgery is difficult but not to bad. Must keep the stool soft so that you don't irritate it.
After surgery the area will look worst than before but don't be alarmed, it will get better day after day. So, I do recommend to do the surgery, but you have to be patient and follow the post surgery steps.
I hope this helps.
Neem shampoo may help you. My boyfriend and I love Theraneem shampoo.