rashes on my cheeks

i had some umps on my cheeks.. i did some steam n it went away but then next day wen i woke up i found that my cheeks were red.. n then next day it became dry and turned into brownish colour.. i just applied some coconut oil on it n then peeled it off.. now its total raw flesh.. how do i get it back to my skin tone? what do i apply? and does neosporin work?

[Bhupinder Kaur, MD]

Hello,
For such symptoms, avoid using any lotions and creams over the face for the meantime. Wash your face with a mild cleanser with moisturizing properties like Cetaphil. Pat your face dry. Then apply a good hypoallergenic moisturizer over the area and see if this improves. If the symptoms still persist then you can apply topical antibiotic cream like Neosporin or a mild steroid cream after consulting your doctor.
If the irritation persists then please get it evaluated from a dermatologist.

It is very difficult to precisely confirm a diagnosis without examination and investigations and the answer is based on the medical information provided. For exact diagnosis, you are requested to consult your doctor. I sincerely hope that helps. Take care and please do keep me posted on how you are doing.