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I am on Lantus and Novalog. I am using the pen needles. My problem is that the last two Lantus pens I have tried using were working fine , until I got down to about 200 to 240 units left in the 250 unit pens and then I could no longer depress the button. What is going on. and how do I rectify this problem. My insurance company will not allow me to get more insulin by the time I run out of my present amount.
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141598 tn?1355675363
Go here and select your option: 1] email Sanofi [makers of Lantus pens]... 2] have a Sanofi rep call you...3] call the 800 # listed. Good luck -  https://contactus.sanofi-aventis.us/default.aspx
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I was on the lantus pens for years and never had a problem  BUT that doesn't mean your not having a problem.  

There phone # is all on the box why not call them?
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