Gen Teal eye gel drops

[Lerbea]

I use genteal and the bottle seemed stopped up. I took the bottle tip off and found " muck" stuff growing in the bottle like in a bottle of water that's been setting out for several months. The tip had a long string like thing in it. I pulled it out and will go back to the pharmacy to tell them.  It needs to be reported as contaminated. But can't seem to find email or a phone for Novartis pharmaceuticals. Any ideas.

Check out your eye drops.

[LynneAV]

YUCK!!  

http://www.genteal.com/

Contact Us
    Patients, caregivers, friends, family and healthcare professionals can count on Novartis Pharmaceuticals to help them find the right answers to their questions and concerns.

If our search function doesn't find the information that you're looking for, contact us and we'll start finding your answers right away.

E-mail:
E-mail Novartis Pharmaceuticals
We will send a reply within 24 hours on the next business day.
Response times may vary during U.S. holiday periods.

  
Phone:
1-888-NOW-NOVA (1-888-669-6682)
Monday - Friday, 8:30am - 5:00pm EST
In case of medical emergency, please contact your physician immediately.
Hours of operation may vary during
U.S. holidays.

  
Mail:
Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080
Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for US postal service turnaround time. Response times may vary during U.S. holiday periods.  


  


  

[Lerbea]

If it going to happen It will happen to me.  4 eye surgeries last year.

[Ray T Oyakawa, MD]

I have never had any patients complain of this.

Dr. O.