Consider using another lab as a control, if insurance permits. A very good and sensitive test is Quest Diagnostic's " HCV RNA Qualitative TMA".
It's a very sensitive qualtiatative test (down to 5 IU/ml) and will not present ambiguous results. The final report will read either "Virus Not Detected" or "Virus Detected". Because it's a qualitiative test, you will not get viral load, but at this point all you really want to know is if you have the virus or not.
All the best,
-- Jim
Lynn,
I really hope it's a lab error too!! Let us know what happens. Good luck, Valorie