So very angry......

[sandee1818]

I have to tell you what happened to me today.
I am so angry I can't see strieght!
My regular pharmacy did not have my prescription that I have filled every month so I took my presciption to Publix to have it filled as they did have them , my pharmacist called them for me.
So I get there and I give her my prescription and she ask for my ID and I realize I have lost it and she says I can't fill this without a valid ID. I understand completely I say no problem and I then go to the DMV and wait and wait and finally get a copy of my lisence and I then go back. She then states I can not fill this presciption! I said well why not I went and got a copy of my ID as that is what you said you needed! She said well I can't verify it with the doctor. I said well why not? Can't you call them? So she says she will call. I immediately call them while standing there as by then it was 4:45 and I spoke with my doctor and told him what happened and he said he spoke to her already so I should be good to go now. WRONG! She waited 30 more minutes making the total time I have tried to get it filled now 4 and a half hours and she tells me I can NOT fill this. By then I am livid! I lose my temper and say why not! You tell me I need a valid ID so I spend two hours getting that and come back and then you say you need verification which I KNOW you got so now whats the problem? She states I don't feel comfortable filling it !!!!!!!!!!!!!!!!!!
She had NO INTENTION of filling it to begin with she just made me run around and waste my time and now I can't have it filled until wednesday because another pharmacy will need verification and the doctors are now closed until then.
I am so mad and I will do what ever I can to make sure she gets what she deserves! I will call her boss and the bosses boss and so on and the pharmacy licence and tell them about her poor behavior and professionalism.
Any thoughts of any other steps I can take to make sure she does not do this to someone else?

[ChronicPain1]

I would call and complain sandee, that's unacceptable.

I'm very glad I haven't encountered this yet, I'd end up snapping.

[Ella789]

  There was no reason for her to not fill your prescription other than some pharmacists do not want to fill certain medications.  They are paranoid nowdays because of the drug laws too.  Still, she should have filled it with your proper ID.  I would be livivd too!
Ella