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281219 tn?1219114914

MedHelp please reply

Anyone else experiencing this issue?:

It is taking forever (FOREVER) to launch pages. We have three systems at home and this happens on all three so I know it's not that I'm using an aniquated system. The delay will happen not only when I'm trying to launch the forum in genernal but also when I'm trying to launch posts within the forum, answer questions within individual forums or return back to the main forum after posting. Often times I'll hit, for example, "back to forum", get the hour-glass as if the site is in process but nothing happens, so I hit cancel and then try again, this time to be taken over a bit faster. And sometimes when I'm trying to come over to the forum from another website, the page simply will not load even after numerous tries, but I don't even get an "eror" page, the "in process" green bar at the bottom menu bar just freezes.

As I said, this happens on all three of my computers so I know it's not a system problem. This never happend before switching to the new format and this is SO  annoying. What's going on? Anyone else experiencing this?

Christina
6 Responses
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10947 tn?1281404252
Hi,
Sorry about the lag problem. We're working on it and will have it fixed soon.
MH
Helpful - 0
237300 tn?1231454718
Mine is the same too.  I actually thought it was b/c we switched to a new cable company...we got rid of Verizon....But the other sites work just fine...and Tina's right it happened after the switch.
Helpful - 0
178239 tn?1277405491
Yep, same here. It's been like this since the change. I wish we had the old format again.
Helpful - 0
281219 tn?1219114914
I just tested this again. First click to launch MedHelp from Yahoo.com...never went thru. Second attempt to launch went through in 5 seconds. Now I'm in the forum....First click to read this post...got the "thinking" green bar on the below menu bar that lasted until I got sick of counting (70 seconds). Hit esc. Second attempt, went thru in 5 seconds.

Thanks
Christina
Helpful - 0
208686 tn?1293030503
Yeah, me too, sometimes it is even so slow you think you didn't hit the post comment button and hit it again and then your post shows up more then once! It's very annoying!! PLEASE FIX!!
Helpful - 0
Avatar universal
I have experienced the EXACT same problem.
Helpful - 0
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