How is your pain doing? From the sound of the report, if accurate, it sounds like you have a couple of disc herniations in your cervical spine. Treatment depends on your clinical symptoms and other medical conditions, along w/ the imaging results. I suggest you really try to call them again and try to get an appointment with the doctor who requested this scan. Treatments range from medical (medications) to surgical.
best regards,
GC
Hello Dawn,
I am sorry you have to wait for an appointment. You've asked some good questions but I think they can best be answered in our radiology forum.
Best of Luck to You,
~Tuck