Well from home I would suggest you call an ophthalmologist or go to an emergency room. This isn't something that sounds like home treatment is the ticket.
JCH IIMD
I am not a doctor. However, I am very experienced with helping eye patients, including myself. I am a community leader here.
More information and an eye exam are needed so that her doctor can tell her of any problems.
Find an EYE MD, an ophthalmologist, at www.aao.org.
The doctor will review this posting and answer you with more information.