Yes I agree. While I advocate using your head to pursue answers, there is a point of diminishing return, especially when the subject matter involves a long learning curve, and emotions are high. This goes for ones own situation, as well as when helping others. The HR community it seems could use some balance, but on either end of the scale, in my mind the message should be the same. i.e. Stick with it.
You are welcome. I look forward to you turning the information you gain into "best answers" for the rest of us - yes, thanks for the "best answer' rating, it shows an answer can be helpful without being long or technical.
I did get a respond in the heart disease community. Thank you for your suggestion.