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5045042 tn?1365890100

approved?

just found out from member svs. i was approved for treatment but the pharmacy has no record of the order?
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2059648 tn?1439766665
A lot of people receive their meds and no further instruction.
___________________________________

That is what happen to me!!!  You start this treatment with little to know instruction and its very important to take the medication on time, right
amount and deal with the side effects as fast as you can.  What Idyllic
is saying about what to ask your doctor office now.... is very important
information to get.  Hepatitis C wasn't on my bucket list and I didn't even know what to ask for when it came to treatment.  Call
Best To you
Helpful - 0
766573 tn?1365166466
Sometimes you have to mediate between the doctor's office, your insurance company and the specialty pharmacy. It is good to have these numbers on hand since you will likely need them throughout treatment.

One possible fairly common scenario could be along this line:
Some drugs require prior authorization so it is possible the doctor forwarded your scripts to the pharmacy and the pharmacy is waiting for authorization. The same could apply for refills or rescue meds if you need them.

There is usually a person or department who handles this on the doctor's end of the transaction. Sometimes it is a nurse, sometimes it is an NP or a tech. Now might be a good time to find out who. Ask the last thing they did and where the paperwork stands at this point.

This is the point where you intervene and call and confirm the person on the other end received the info and where it stands. The person on the other end could be waiting for a fax, a signature, an approval or maybe even co-pay or reimbursement info (whatever).

Sometimes you have to come right and ask if there is anything you can do on your end to facilitate the matter.

While you have your doctor's office on the line ask about training for how you administer your shots, when you take your meds, when you have your various viral load draws (to see if the meds are working) and who you call when you need help with side effects. A lot of people often receive their meds and no further instruction.
Helpful - 0
5045042 tn?1365890100
i am so god forsaken angry bout this!!
Helpful - 0
766573 tn?1365166466
I second what has been said so far. There may be times where you have to mediate between the pharmacy and your doctor's office.  In the beginning I was in the loop with my meds since I wanted to make sure my insurance used the co-pay assistance with the Incivek. Other than that I never really had any delays or delivery problems.

Our meds come from a specialty pharmacy it is unlikely you will ever see a prescription for them or use your local pharmacy for anything other than rescue meds.  Our meds require special preparation, handling, or refrigeration, as is common with injectables such as interferon. Sooner or later expect to see a huge box with lots of ice packs and your Peg.
Helpful - 0
2059648 tn?1439766665
The treatment meds will come to you from a specialty pharmacy.  Don't
expect to pick them up an the corner drug store.  This was new to me.
I didn't understand that the treatment drugs are mailed directly to you.
Helpful - 0
2059648 tn?1439766665
This happened to me too.  Give it some time.  Call your doctor let them know and let the pharmacy know to give you a call when they receive prescription.
Best To You
Helpful - 0
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