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Avatar universal

trouble loging on to med help?

A person on med help hep C forum, and on my friends list. contacted me and said she couldnt log in to the forum. She said it said med help had been um compromised, not trusted or something like that. And the second time something about med help owners and their licence, having problems. She wants me to ask. so Im asking. keep in mind im  not going word for word as I dont have her email right infront of me.  Personally I am having alittle trouble with the sight. but the othets too. I probally just need to back up mine. Thank you Nutpea
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Avatar universal
Thanks I dont know if she contacted you. But she called today and said she worked out her problem. I forgot what it was already.
Helpful - 0
1420486 tn?1384793153
Thank you I just left a message w her hubby to call. she will be home in 30 minutes      
     Everyone. thank you
Helpful - 0
707563 tn?1626361905
Hi there -

If your friend is still having problems, she can click on the "Contact Us" link at the bottom of every page.  If you'd like, you can PM me with her name and I can try and contact her myself and we're pleased to assist.

MedHelp is certified by Health On the Net Foundation.  We comply with the HONcode standard for trustworthy health information (see the accreditation at the bottom of our pages).  Also, here's a link to our Terms of Use ( http://www.medhelp.org/termsofuse.htm ) where your friend may easily find helpful reassurance.

Emily
Helpful - 0
1225178 tn?1318980604
I had trouble getting the whole site to open a few days last week too. I didn't get any messages about the owners though.

Diane
Helpful - 0
Avatar universal
I'm not having any trouble but I know the site has been down for maintenance after midnight on several occasions.  

Your friend can notify MH of the problem by clicking contact us on the bottom of the page, log in is not required to contact them. Or you can send a moderator your friends screen name and they can address the problem since they already have the email address.

Trinity
Helpful - 0
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