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356518 tn?1322263642

So very angry......

I have to tell you what happened to me today.
I am so angry I can't see strieght!
My regular pharmacy did not have my prescription that I have filled every month so I took my presciption to Publix to have it filled as they did have them , my pharmacist called them for me.
So I get there and I give her my prescription and she ask for my ID and I realize I have lost it and she says I can't fill this without a valid ID. I understand completely I say no problem and I then go to the DMV and wait and wait and finally get a copy of my lisence and I then go back. She then states I can not fill this presciption! I said well why not I went and got a copy of my ID as that is what you said you needed! She said well I can't verify it with the doctor. I said well why not? Can't you call them? So she says she will call. I immediately call them while standing there as by then it was 4:45 and I spoke with my doctor and told him what happened and he said he spoke to her already so I should be good to go now. WRONG! She waited 30 more minutes making the total time I have tried to get it filled now 4 and a half hours and she tells me I can NOT fill this. By then I am livid! I lose my temper and say why not! You tell me I need a valid ID so I spend two hours getting that and come back and then you say you need verification which I KNOW you got so now whats the problem? She states I don't feel comfortable filling it !!!!!!!!!!!!!!!!!!
She had NO INTENTION of filling it to begin with she just made me run around and waste my time and now I can't have it filled until wednesday because another pharmacy will need verification and the doctors are now closed until then.
I am so mad and I will do what ever I can to make sure she gets what she deserves! I will call her boss and the bosses boss and so on and the pharmacy licence and tell them about her poor behavior and professionalism.
Any thoughts of any other steps I can take to make sure she does not do this to someone else?
26 Responses
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535089 tn?1400673519
I didn't mean not adding up in the way that you took it. I meant that any Pharm should be able to fill it even without the Doctors approval. Can you call a Doctor on call that works with your clinic. Doctors always have someone on call that can verify your script.

If your in a real spot then your Son won't mind having the Monthly script filled for you. I realize that you like confidentiallity but I'm sure that your Son is aware that you take pain meds. Am I right??

There is always a way to fix problems like this when it's time for a monthly refill. If you were to be refilling it early then yes, you may have a problem
Helpful - 0
356518 tn?1322263642
Mollyrae,
Yes my son is the manager at walmart but I do not use him in that way. I would rather my medication history remain private and everyone knows I am his Mom and I would just rather remain private where thats concerned.
What is it that does not add up? My pharmacy is out and any pharmacy you go to with this kind of presciption they always want to verify it with the doctor. I am sure your aware of this. I have no problem with that I think it is great it cuts down on fraudulent prescriptions.I will check a couple more but honestly I do not want a repeat of yesterday.
We all know how we are viewed when we bring in prescriptions like we have to take and I hate to deal with that!
My doctor is on a mini vacation and will return on Wednesday.

My presciption IS a legal presciption and I resent the innuendos' you have made in your post.
Helpful - 0
535089 tn?1400673519
PS- Go to your Sons Pharmacy...He is the Manager and it's a legit script right??
Helpful - 0
535089 tn?1400673519
Sandee:

Why is your Doctors office closed until Wensday? That is a long time. It is Saturday and your there are many different Pharms out there. Why can't you use a different one.

This all doesn't add up. If you have a scrip in your hand, you should be able to fill it anywhere. Why just the two Pharms....go somewhere completely different.

Try Walgreens or something.....
Helpful - 0
356518 tn?1322263642
Thank you all for your support. I have gotten my weeks mixed up memorial day weekend IS next weekend:)
It is just so infuriating that these pharmacist play god with us and it is so unfair.
Helpful - 0
441382 tn?1452810569
What holiday is it?  This is only the 15th.  Memorial Day isn't for another week or two.  Is there a holiday I forgot?

Ghilly
Helpful - 0
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