Hi there -
Can we ask a favor? The next time this happens, go directly to
http://www.medhelp.org/account/info (do not open a new window or close the window you're in, just go to this link).
You can copy and paste the info and email it to the address given, or PM me.
Thanks!
Emily
Hi there -
Is this working for you now?
Thanks,
Emily
Okay, thank you! I hope they'll be able to fix it soon. :)
OK thanks! I'll let the developers know.
I'm sorry for any inconvenience.
Emily
Hi Emily,
Unfortunately that does not work either. It opens up the same little window, and the sliders buttons won't move when I try to click and drag them. :(
Hi there -
Can you go to your My MedHelp Home page, and click on Add under the Health Field, and see if the slide buttons work there?
Thanks, and let us know. I'm sorry for any inconvenience this causes.
Emily