Did you ever notice that some people seem to be in a perpetual state of apology?
“I’m sorry I didn’t show up on time.”
“I’m sorry I didn’t call.”
“I’m sorry I didn’t get that done.”
This type of communication typically comes from individuals who are in the habit of making excuses for their actions. They know that they have a commitment they haven’t met, and, instead of facing the music, they choose to say “I’m sorry” to skirt the issue.
Think about how you feel when you hear this merry-go-round of excuses.
During this ride, on the way up there is a feeling that the person has noticed their poor behavior and will make changes; the way down, however, quickly follows -- when you realize no change is coming. This is a ride that no one wants to buy a ticket to get on!
“I’m sorry I didn’t show up on time.” Choose to be punctual.
“I’m sorry I didn’t call.” Make the phone call.
“I’m sorry I didn’t get that done.” Choose to do it.
Remember, the quality of our life is in direct proportion to the choices that we make and how we act on them. Part of building healthy self-esteem is to make promises that you will keep.
When you over-promise and under-deliver, you are negatively affected: you suffer a feeling of low self-confidence and lack of control. Furthermore, the person on the receiving end of your excuse is left doubting your word and loses confidence in your ability to perform.