Aa
So very angry......
I have to tell you what happened to me today.
I am so angry I can't see strieght!
My regular pharmacy did not have my prescription that I have filled every month so I took my presciption to Publix to have it filled as they did have them , my pharmacist called them for me.
So I get there and I give her my prescription and she ask for my ID and I realize I have lost it and she says I can't fill this without a valid ID. I understand completely I say no problem and I then go to the DMV and wait and wait and finally get a copy of my lisence and I then go back. She then states I can not fill this presciption! I said well why not I went and got a copy of my ID as that is what you said you needed! She said well I can't verify it with the doctor. I said well why not? Can't you call them? So she says she will call. I immediately call them while standing there as by then it was 4:45 and I spoke with my doctor and told him what happened and he said he spoke to her already so I should be good to go now. WRONG! She waited 30 more minutes making the total time I have tried to get it filled now 4 and a half hours and she tells me I can NOT fill this. By then I am livid! I lose my temper and say why not! You tell me I need a valid ID so I spend two hours getting that and come back and then you say you need verification which I KNOW you got so now whats the problem? She states I don't feel comfortable filling it !!!!!!!!!!!!!!!!!!
She had NO INTENTION of filling it to begin with she just made me run around and waste my time and now I can't have it filled until wednesday because another pharmacy will need verification and the doctors are now closed until then.
I am so mad and I will do what ever I can to make sure she gets what she deserves! I will call her boss and the bosses boss and so on and the pharmacy licence and tell them about her poor behavior and professionalism.
Any thoughts of any other steps I can take to make sure she does not do this to someone else?
I am so angry I can't see strieght!
My regular pharmacy did not have my prescription that I have filled every month so I took my presciption to Publix to have it filled as they did have them , my pharmacist called them for me.
So I get there and I give her my prescription and she ask for my ID and I realize I have lost it and she says I can't fill this without a valid ID. I understand completely I say no problem and I then go to the DMV and wait and wait and finally get a copy of my lisence and I then go back. She then states I can not fill this presciption! I said well why not I went and got a copy of my ID as that is what you said you needed! She said well I can't verify it with the doctor. I said well why not? Can't you call them? So she says she will call. I immediately call them while standing there as by then it was 4:45 and I spoke with my doctor and told him what happened and he said he spoke to her already so I should be good to go now. WRONG! She waited 30 more minutes making the total time I have tried to get it filled now 4 and a half hours and she tells me I can NOT fill this. By then I am livid! I lose my temper and say why not! You tell me I need a valid ID so I spend two hours getting that and come back and then you say you need verification which I KNOW you got so now whats the problem? She states I don't feel comfortable filling it !!!!!!!!!!!!!!!!!!
She had NO INTENTION of filling it to begin with she just made me run around and waste my time and now I can't have it filled until wednesday because another pharmacy will need verification and the doctors are now closed until then.
I am so mad and I will do what ever I can to make sure she gets what she deserves! I will call her boss and the bosses boss and so on and the pharmacy licence and tell them about her poor behavior and professionalism.
Any thoughts of any other steps I can take to make sure she does not do this to someone else?
Don't beat yourself up for losing it sandee, you had every right to. Sometimes being civil and quiet is not enough.
This issue was something I hadn't seen much of, except hearing about pharmacies denying women birth control, and now here about denying pain meds.
It's disgusting, and they HAVE to give you what you're prescribed. Personal feelings should not come into play for a pharmacist, it's a business, and it's not their job to judge you, or wonder if you're a drug seeker. If the doctor has prescribed them, they have to honor their wishes.
I honestly would've lost it big time, I hate when I'm forced to go to another pharmacy when mine doesn't have what I need. It's never a comfortable feeling. We're forced to live with a stigma and feel like addicts when we're not, they have no right to pull this ****.
This issue was something I hadn't seen much of, except hearing about pharmacies denying women birth control, and now here about denying pain meds.
It's disgusting, and they HAVE to give you what you're prescribed. Personal feelings should not come into play for a pharmacist, it's a business, and it's not their job to judge you, or wonder if you're a drug seeker. If the doctor has prescribed them, they have to honor their wishes.
I honestly would've lost it big time, I hate when I'm forced to go to another pharmacy when mine doesn't have what I need. It's never a comfortable feeling. We're forced to live with a stigma and feel like addicts when we're not, they have no right to pull this ****.
ChronicPain1 is absolutely correct. A pharmacist has NO RIGHT to refuse to fill a prescription IF they have gotten a valid ID from the customer and they have verified that prescription with the doctor. They are NOT there to second guess the doctors, they are there to do a job, and refusing to fill a prescription EVEN AFTER verifying it with the doctor who wrote it is NOT doing their job.
If this was a chain pharmacy, contact their headquarters, give them the name of that pharmacist, and tell them you want action taken against her. Tell them that if action is not taken against her, you will go as far as you have to to make sure that nobody you know ever goes into their store again. For anything. Tell them you will contact the BBB and then do it. Also, I would find out if there is a pharmacists association or something, like the doctors have the AMA, and I would report this pharmacist to that organization. I wouldn't stop until she was flipping burgers for a living. Make sure they know that because of her, she has now put you into a position of having to go through withdrawal, all because she decided to play God back there behind the pharmacy counter.
I'm so sorry this happened to you, Sandee.
Ghilly
If this was a chain pharmacy, contact their headquarters, give them the name of that pharmacist, and tell them you want action taken against her. Tell them that if action is not taken against her, you will go as far as you have to to make sure that nobody you know ever goes into their store again. For anything. Tell them you will contact the BBB and then do it. Also, I would find out if there is a pharmacists association or something, like the doctors have the AMA, and I would report this pharmacist to that organization. I wouldn't stop until she was flipping burgers for a living. Make sure they know that because of her, she has now put you into a position of having to go through withdrawal, all because she decided to play God back there behind the pharmacy counter.
I'm so sorry this happened to you, Sandee.
Ghilly
What holiday is it? This is only the 15th. Memorial Day isn't for another week or two. Is there a holiday I forgot?
Ghilly
Ghilly
Thank you all for your support. I have gotten my weeks mixed up memorial day weekend IS next weekend:)
It is just so infuriating that these pharmacist play god with us and it is so unfair.
It is just so infuriating that these pharmacist play god with us and it is so unfair.
Sandee:
Why is your Doctors office closed until Wensday? That is a long time. It is Saturday and your there are many different Pharms out there. Why can't you use a different one.
This all doesn't add up. If you have a scrip in your hand, you should be able to fill it anywhere. Why just the two Pharms....go somewhere completely different.
Try Walgreens or something.....
Why is your Doctors office closed until Wensday? That is a long time. It is Saturday and your there are many different Pharms out there. Why can't you use a different one.
This all doesn't add up. If you have a scrip in your hand, you should be able to fill it anywhere. Why just the two Pharms....go somewhere completely different.
Try Walgreens or something.....
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