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1974622 tn?1366822528

Still unable to add data

Hi Emily- Still unable to add my data on the BP Tracker after last nights update. In fact, now I am unable to post data even using my previously successful back-door method through the tutorial route. Now I just get the greyed out unresponsive screen.  Apparently I am not the only one having these problems.  I hope your tech people are on top of this, but I'm having my doubts.  Thanks, Bob
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707563 tn?1626361905
Oh awesome, Opus!  Glad it helped!

Emily
Helpful - 0
874521 tn?1424116797
I wasn't able to add data to my tracker until I follow your suggestion to go from my home page and use the health feed icon....it WORKED, a whole different page/format and the adding data was simple...thx♥
Helpful - 0
707563 tn?1626361905
Thanks for letting us know.

Can you try adding data from your home page using the health feed?  Thanks!

Emily
Helpful - 0
1974622 tn?1366822528
Good morning Emily- Once again, I encountered the grey screen when clicking add data but was again able to enter my readings by meandering through the tutorial prompts(Action Tab)  Weird.  Thanks, Bob
Helpful - 0
707563 tn?1626361905
I love the snipping tool!  Thanks again for doing these.
Helpful - 0
1974622 tn?1366822528
Glad they came through- never did a screen shot before- very easy with the "snipping tool" in accessories.  :)  
Helpful - 0

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