Aa
Aa
A
A
A
Close
1235186 tn?1656987798

notes and private messages not going through

hi am not able to sent notes or privates messages?
thanks
debbie
26 Responses
Sort by: Helpful Oldest Newest
3197167 tn?1348968606
Just a thought....may not even apply....but on our profile pages where we can "set" our privacy settings....we are given a choice of who can view, send or see our notes, photos, PM's, etc.  Since they can each be set differently, it's might just be that the "other" person's privacy settings are blocking something.
I'm suggesting this possibility in the timeframe of AFTER the recent notification by med help advising the IE problem has been fixed.  For me, I have had to re-look at my specifics on the privacy settings.....and others out there may have theirs set so that it causes a problem getting communication thru.  Don't know....just a thought~
Helpful - 0
535822 tn?1443976780
okay instead of the heading I clicked on the photo itself  so I can get there .
Helpful - 0
535822 tn?1443976780
any ideas how I can get to change my photos ?
Helpful - 0
535822 tn?1443976780
can you tell me how I get to my photos now without any heading ?
Helpful - 0
962875 tn?1314210036
Sorry, missed your post until I got my watched discussions update this morning.

I have tried to leave notes several different ways.

Some places (such as next to a name in my friends list, or in their notes widget on their profile page), when I click "leave a note" nothing at all happens.

Another way (near the top of someone's profile page, above the ad), when I click "leave a note" it takes me to the screen where I can type in the note, but when I click on "post note," nothing happens.

It's not a big problem, as long as I can still send and receive PMs (which are working fine!), but it does limit my ability to welcome new people, or a send a holiday greeting (Happy Valentines Day, etc.) to friends.

Thanks,
bb
Helpful - 0
707563 tn?1626361905
For everyone with PM or notes issues -

When this happens next time, can you click on this link - http://www.medhelp.org/account/info - and copy and paste the info into a PM to me, or email it to support at medhelp.org.

It's really important that you do not close your browser or MedHelp before clicking on the link.  It may be helpful to bookmark it, then just go to it just after having the issue.

Thanks!
Helpful - 0

You are reading content posted in the Improve MedHelp Suggestions Community

Popular Resources
A list of national and international resources and hotlines to help connect you to needed health and medical services.
Herpes sores blister, then burst, scab and heal.
Herpes spreads by oral, vaginal and anal sex.
STIs are the most common cause of genital sores.
Condoms are the most effective way to prevent HIV and STDs.
PrEP is used by people with high risk to prevent HIV infection.