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Itching, Constant Ingrown Hairs

Hi, I'm 18 years old and female, and for a while, I've had constant itching and ingrown hairs. The itching is on the front upper area of my vulva, and the ingrown hairs occur on the sides (in the crease where the thigh is meeting). I used to shave but haven't in over a year and never did it for long because this issue arised right away, and I am honestly not concerned with aesthetics if I am going to be risking infections and harm to my body. It is really unimportant to me, so this is not about that. I also recall having a few ingrown hairs prior to ever shaving (around when I was 13) but I don't really remember enough about when exactly they occurred, so it could've been after that. I also get red bumps that come, and that seems to be after I have scratched the area, which I usually can stop myself from doing. I have tried using an exfoliating cloth and an unscented Castile soap. In fact, everything I use is unscented as I am allergic to perfume and I only use a Castile liquid soap and bar, and I have tried both leaving the area entirely alone and also washing gently using the exfoliating cloth. Nothing seems to work. I would see a doctor but feel as if the only answer I will get is a medication. I heard something about using a little bit of coconut oil or tea tree oil. I just really need a natural solution that will stop this.
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